Why are donations important?

Donations are needed to keep up with the high server costs (hosts, panel, advertisement, ...). By donating, you offer the highest support possible to our network.


What do I do if I don't receive my purchase?

A purchase can take up to 15 minutes to process, and for you to receive. You must be online the server as well. If you don't receive your purchase within 12 hours, create a support ticket then about your issues.


Refund Policy:

The packages that you purchase here are intangible goods. We have a strict no refund policy. As you can not replace the items and or time taken to assign you your rank and or items, no refunds will be granted. You must be 18+ to donate. If you are under the 18, ask your parents first! This policy applies to all packages on the website ( http://shop.ham5teak.xyz ), and under no circumstances will refunds, either partial or full, be granted.


Dispute:

Attempts to bypass our refund policy via filing an un-authorized dispute with PayPal and or with your credit card company will result in a permanent removal of your rank from our network. It also could cause a police investigation regarding the charge-back. Charge-backing will lead to a permanent ban on our network, and a case may be opened with PayPal.


Privacy Policy:

Your information provided upon check out whether private or public will not be: sold, exchanged, transferred or given to any other company and or person(s) without your consent. Other than for the sole purpose of delivering the purchased goods and or services.


Payment Options:

Payments are handled by PayPal. If you have any payment questions or problems, please create a support ticket!


Name-changes are possible:

If you want to transfer your rank to another account, you can make a support ticket in forums. Please allow up to 48 hours for your rank to be transferred. Remember to show evidence that you own the account.


Note:

By purchasing any item in this webstore, you are agreeing to comply with the Terms of Service. Items in the donation store may be subject to change without prior notice. We also reserve the right to change or modify any existing packages, perks, and the Terms of Service at any given time. It is the buyer's responsibility to keep up to date with the Terms of Service. Please note that we are not affiliated with Mojang AB in any way. Minecraft is a copyright of Mojang AB.